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Privacy Policy

https://www.hanabako.com (hereinafter referred to as "this website") is a website operated by Oguchi Art Ltd. (hereinafter referred to as "our company"). In consideration of the importance of protecting personal information, we will comply with the "Act on the Protection of Personal Information" and this privacy policy and will do our utmost to protect the privacy of our customers. Regarding the handling of privacy information in the information provided on this website, we have established the following privacy policy.

 

Definition of personal information
Personal information is information that can identify a specific individual by name, address, telephone number, e-mail address, purchase history, bank account number, credit card number, driver's license number, and other descriptions. Information that can or may be personally identifiable, and such as (including those that can be easily matched with the information in the above and thereby identify a specific individual).

 

Management of personal information
In order to keep customer's personal information accurate and up-to-date and prevent unauthorized access, loss, damage, falsification, leakage, etc. of personal information, we maintain a security system, improve a management system, and educate employees. We will take necessary measures such as thorough implementation, implement security measures, and strictly manage personal information.

 

 

The purpose and use of information

 

Personal information we collect
We collect "personal information" described in the order details applied from this website and "personal information" described in inquiries.

 

Other information collected
We collect access log (* 1) and cookie (* 2) information on this website, which is "history information and characteristic information" when you browse this website. These are not personally identifiable.

(* 1) About the acquisition of access log
We acquire the access log of this website. The access log contains information such as the IP address of the person who accessed it, the hostname, the type of browser or OS you are using, and the date and time of access, but it does not contain personally identifiable information. The access log is collected for the purpose of improving the convenience of the site in the future, investigating the cause when a problem occurs, statistically and analyzing the usage status, etc., and are used for other purposes.

(* 2) About the use of cookie information
When you visit a website, some information may be stored on your computer. This is called a cookie. This technology helps us to grasp the usage status of our service and contributes to the improvement of the service, and aims to prevent unauthorized access and protect information by confirming that you are the same person. This does not allow us to collect personally identifiable information. Depending on the settings of your browser, you can refuse to receive cookie information sent from this site. In that case, some services of this website may not work properly.

 

About the use of collected information
The information collected here shall be used for the following purposes.

  1. To ship products, answer inquiries, collect payments, and send necessary information and materials
  2. To smoothly provide services such as information provision
  3. To send information on other related products, events and exhibitions
  4. To understand the usage trends and trends of this website

 
About protection and management of personal information
We take the utmost care in storage and management to prevent loss, misuse, falsification, etc. of personal information. However, due to the characteristics of the Internet, we cannot guarantee security deficiencies when sending customer information or during the access process. When sending personal information, please handle it at your own risk. In addition, we are not obligated or responsible for the protection or utilization of personal information collected on third-party websites linked to this website.

 

Prohibition of disclosure and provision of personal information to third parties
We will properly manage the personal information entrusted to us by our customers, and in principle will not disclose personal information to third parties without the consent of the individual.
However, we may disclose your personal information in the following cases.

  1. If we find that you have acted in a way that damages another customer, our rights, interests, honor, etc., we may notify the parties, police, or related organizations of your personal information.
  2. If there is a request for disclosure of your personal information from related organizations such as the police or other government agencies, we may disclose it.

 
Disclosure, correction, etc. of personal information
We will surely respond to requests for disclosure, correction, deletion, etc. of self-information from the customer himself/herself.
If you wish to make inquiries regarding personal information, please note that we will ask you to send us a copy of your resident's card or driver's license to verify your identity.

 

Privacy policy changes
If we change our privacy policy, we may change it without notifying the user.

The changed privacy policy shall take effect from the time it is posted on this website.

 
Enactment: 2020/12/01
For inquiries regarding our privacy policy, please contact the following.

 

[Inquiry]
Sakamoto Bld. 2f, 3-8-7 Nihonbashi, Chyuo-ku, Tokyo
TEL&FAX: +81-03-3272-0505
TEL & FAX :03-3272-0505

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